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Kia Warranty

All new Kia passenger vehicles purchased with West City Kia come with a 5-year/100,000-kilometre (whichever comes first) warranty. The warranty covers you for any manufacturing or assembly defects. West City Auto Group will take care of all necessary repairs within a reasonable time after delivery of the vehicle. To maintain warranty, your Kia needs to be serviced at an authorised Kia dealership. That’s what we are – click here to book a service.

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If you are wanting to lodge a vehicle warranty claim, please visit the kia.co.nz website to ensure your vehicle and claim fits within the terms and conditions specified. For example, accidents such as collision, theft, fire, riot and misuse of your Kia vehicle will not be covered. After that, or if you have any questions, feel free to make an enquiry through our form.

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Geniune Kia parts

We guarantee that any replacements via a Kia warranty claim will only be made using genuine Kia parts. Here at West City Kia, we pride ourselves on only ever using genuine parts for all vehicles. This keeps your car covered by warranty and provides safety, quality and performance. Replacements via warranty are covered without charge to you.

Kia Warranty Enquiry
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What our customers have to say

"Amazing service! If you are looking to buy a new car go and see Ravi at West City Suzuki. He was perfect to deal with from the second we got there. No hard sells just great service, encouragement and advice..."
"Fantastic service, from the minute we walked in the door. I was shown all the options available, never felt pressured into a decision... would thoroughly recommend the team at Kia West City."
"I recently bought a second-hand car from West City Suzuki, and the customer service I received was the best I have ever received from any car dealer I have ever dealt with."
"Fabulous visit, went in to look at the new Kia Stinger, bought it. Really helpful staff and not at all pushy. Can't speak more highly of this car sales outlet."
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