FAQ

We’ve answered your frequently asked questions about Kia Finance.
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We’ve answered your frequently asked questions about Kia Finance.

All of our brands offer finance. We also offer finance options for any used car purchased from us. You can view the finance options for each brand on their finance pages. Click here to go to the homepage.

You can apply for finance with a West City Auto Group brand by filling out our finance application form. Alternatively, get in touch with our finance managers by filling out an enquiry form or giving us a call on 09 837 0907.

The first step of the finance process is for one of our finance managers to have a conversation with you. This will help them to assess your needs and wants. The next step is to tailor a finance plan to you and what you want, depending on your budget and circumstance. After our finance manager has put this together, we’ll then go through the plan with you and make any changes for you, before applying for the finance and getting it approved.

You’ll need a valid driver’s license, without conditions to apply for finance. However, the need to wear glasses when driving is fine. You must also be on a restricted license or higher. Proof of income through current payslips and proof of address may also be required.

Absolutely, we have a wide range of finance options available for businesses within each brand. Click here to go to the homepage for more information.

A credit check includes your payment history for credit cards, mortgages, previous car finance and hire purchases. Your payment history for other bills like electricity, gas and phone accounts may also be on your record. A credit check is done confidentially and it is also always ensured that your privacy is protected. Credit checks are only done with your consent.

We work with Heartland Bank for West City Kia. They offer competitive rates and are trusted lenders with a strong reputation.

Submit an enquiry through our enquiry form and our finance department will be in touch.

No worries, it’s definitely still worth getting in touch. We may be able to find some solutions for you.

Pre-approval is when the finance provider will need to know some personal information to approve your finance. This is always on a case by case basis. Essentially, it is an affordability measurement. Some of the things the finance provider may need to know will be your income, personal financial status and employment status/history. As this is a personalised process, your finance manager will work through every step with you and explain the need for the information, as well as answer any questions you may have.

If you have a current work permit, your finance loan term will be based on the length of your eligibility to stay in New Zealand.

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What our customers have to say

"Amazing service! If you are looking to buy a new car see Ravi at West City Suzuki. He was perfect to deal with from the second we got there. Great service, encouragement and advice when asked. I love my Swift Sport."
"Fantastic service, from the minute we walked in the door. I was shown all the options available, never felt pressured into a decision... would thoroughly recommend the team at West City Kia."
"I recently bought a second-hand car from West City Suzuki, and the customer service I received was the best I have ever received from any car dealer I have ever dealt with."
"Fabulous visit, went in to look at the new Kia Stinger, bought it. Really helpful staff and not at all pushy. Can't speak more highly of this car sales outlet."
"Friendly staff and good choice of cars."
"Recently purchased a Swift RS from Steven and couldn’t be happier. I highly recommend Steven and will definitely come back if we decide to trade up or purchase another Suzuki."
"Visited the dealership to check out and test drive a Barina. Ended up buying the 1.4T Holden Cruze and I couldn't be happier. Thank you Karan for the great customer service! Looking forward to future transactions."
"We picked up our new car today. Stephen was amazing the deal with and made the process so simple."
"A great big thank you from Brake & Auto Services to Peter from the parts team for exceptional service! Such a pleasure to do business with and always goes the extra mile to get the part to us."
"Awesome to deal with. Very happy with the service I received and the agreements made. Would recommend them to anyone."
"Just want to say a massive thanks to Steven for taking care of us when purchasing our new Vitara Turbo. We had a very hassle free pleasant experience & would highly recommend you guys to everyone!"
"Great sales service. Sales and Finance team were excellent working to and around my needs. 100% recommended for new car deals. "
"Excellent service and even better communication. Steven is a rare jewel - he lives his job and takes pride in making things work for you. Outstanding experience, 10/10."
"Ravi was uber knowledgeable and a great help showing us how the features compared to other vehicles. Highly recommend visiting if you are in the market for a new car."
"Very pleased with my Suzuki Swift. Steven is an excellent sales man. He was able to answer, sometimes multiple times, all of my questions, and my mothers! Great service and knowledge. Top marks!"
"I have never had such excellent service before! We felt welcome on the car yard which made the whole experience exciting! Nothing was too much effort for the West City. Highly recommend, thanks Manya and team!"
"Steven at West City Kia was fantastic throughout the journey of my first new car purchase. You definitely feel well-treated at West City Kia. After owning my Seltos for one month, I can say it is an awesome car."
"Best Kia dealership in New Zealand."
"Recently brought a new Swift from Steven. He was so easy to deal with and made the whole process so simple. If you're considering a new Suzuki, West City Suzuki is the place to go."
"Fantastic, great service and excellent staff morale."
"Alan was very friendly and knowledgeable. I'm absolutely delighted with my brand new Suzuki Swift RS and the expert assistance from Alan played a major part in my decision to buy. Highly recommend"
"Very helpful staff, dealt with Ravi and he was wonderful. Listened to our needs and helped us find an amazing new car."
"Really happy with the service I received. West City Suzuki fixed the issue within a day and provided a loan car too. Will definitely use them again for future issues."
"Stephen was wonderful and couldn't be more helpful Would recommend."
"Bought a new Kia off Ravi. Great service and continues the great post-purchase service."
"Based on my one visit to Parts to collect some parts that I previously ordered by phone I am impressed. Parts Specialist that served me was very knowledgeable and helpful. "
"Very comprehensive work done on my Suzuki car. Friendly staff and they let me know what parts required replacing before they did that part of the service."
"Super pleased with the service from Steven and the team. Constant updates and always super friendly and very knowledgeable. Thanks so much with your help and super pleased with my new Suzuki Swift!"
"Highly recommended West City Suzuki, very good communication and friendly service. Especially Steven he was great to deal with. Would happily buy a car there again."
"The service is brilliant! Everyone's always friendly. Thank you Steven and Alan for helping me out with my first Swift."
"Thank you to Steven for your wonderful service, great advice and easy going manner. Nothing was too much trouble. West City Kia had the best deal on the model I wanted. I drove out of my way and I'm glad I did!"
"Thank you West City Suzuki, your service department has once again exceeded expectations, took my daughters car in today for a very quick job, which was completed, car was washed & vacuumed."
"Thank you so much for great customer service. Thank you West City Kia and Karan and Queenie for looking after me."
"Stephen was incredibly helpful and informative when I purchased our new Seltos. He made the whole process easy for John and myself. We are thrilled with the Seltos. Best decision we made."
"Had been test driving a number of different hybrid vehicles all over Auckland when we popped into West City Kia. Best vehicle purchase and experience I have had."
"Thank you Steven. You knew the car that I wanted as soon as I walked in. You took the time and there was no pressure. I love my new car. Thank you so much West City Suzuki, 5 stars from me."
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